Kingdom Hearts Code of Caring
Please remember, you are a guest in the patient’s home. Treat them and their property with respect. Many situations will arise when you are in their homes and we cannot anticipate them all. Therefore, use your good judgment and the following these tips as a guide.
Clinical Situations:
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Kingdom Hearts Employee Should |
Patient’s Condition changes |
Contact Kingdom Hearts Supervisor |
Emergency happens. |
Call 911, then Kingdom Hearts Supervisor. |
Hospice Patient passes away. |
Call Hospice Group & Kingdom Hearts Supervisor at appropriate time |
Patient needs supplies. |
Anticipate supply needs, do not run out of supplies. |
Patient is in an unsafe environment |
Contact abuse and neglect hot-line and your supervisor of the suspected Abuse or Violence |
Patient is abusive towards employee. |
Contact Kingdom Hearts Supervisor |
Financial Situations: |
Kingdom Hearts Employee Should |
Patient wants to hire you privately. |
You should only work for your patients when scheduled through Kingdom Hearts. |
Patient wants to give you a tip. |
Tell the patient that you are not allowed to receive tips. |
Patient wants to give you a gift. |
As long as the gift is of a nominal value($20.00) or less. |
Patient wants to give you something. |
Do not take any items from patient’s home. |
Shopping with or for your patient |
Keep all receipts in journal |
Patient having trouble with checkbook |
Financial matters are for family to discuss with patient. |
Kingdom Hearts Employee Social Situations: |
Kingdom Hearts Employee Should |
Kingdom hearts employee needs to make a phone call. |
Please refrain from using the phone while at work. |
Kingdom Hearts Employee having personal problems |
Do not discuss your personal problems with your patient. Seek counseling or discuss with a Godly wise pastor. |
Patient Social Situations: | Kingdom Hearts Employee Should |
Patient smokes, says “go ahead” |
Smoking with your patient is prohibited. |
Patient drinks, says “have one” |
Drinking with your patient is prohibited on or off duty. |
Patient offers you a bed to sleep in. |
Sleeping is prohibited. |
Patient doesn’t have a car, and needs to go somewhere |
Never take a patient in your car, only in their car. |
Dining out with patient |
Never assume the patient will buy your lunch. |
Patient wants to meet your children or family. |
Never bring your children or family to work with you. |
Patient wants a photo of children or family. |
Never give patients photo’s of your children or family. |
Patient wants your phone number |
Advise the patient to contact the Kingdom Hearts Office Manager. |
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* Many situations may arise when with the patients... If in doubt call a Kingdom Hearts supervisor. |
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